Shipping Policy

Shipping Policy – Savelle

At Savelle, we work with reliable shipping partners to deliver your order safely and efficiently.

Processing Time
After your order is placed and payment is confirmed, please allow 1–4 business days for order verification, handling, and packaging. Processing may take longer during holidays, promotional periods, or periods of high order volume.

Estimated Delivery Time
Most orders are delivered within 5–20 business days. Delivery times may vary depending on the destination, product availability, courier schedule, customs clearance, and local delivery conditions.

International Shipping
Orders may be shipped from our international fulfillment warehouse network. If your order contains multiple products stored at different locations, the items may arrive in separate packages.

Shipping Charges
Shipping costs will be calculated and displayed at checkout before payment. Promotional free shipping may be available for selected orders, destinations, or purchase amounts.

Tracking Your Order
Once your package has been dispatched, a shipping confirmation email containing your tracking number will be sent to you. Please allow approximately 24–72 hours for the carrier’s tracking system to update.

Customs and Import Fees
Depending on your destination country, customs duties, taxes, or import fees may apply. Unless otherwise stated during checkout, these charges are the customer’s responsibility.

Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address. Please verify your street address, apartment number, postal code, and contact information before completing your order. Savelle is not responsible for failed deliveries caused by incorrect or incomplete information provided by the customer.

Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our support team. We will assist you in checking the shipment status with the delivery provider.

Delivered but Not Received
If the tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, your building reception, and the local delivery provider before contacting us.

Contact Us
For assistance with shipping or tracking, please contact Savelle Support:
📧 terryjackson19478@gmail.com